FREQUENTLY ASKED QUESTIONS

1. What are your operation hours?

We operate 24/7. Someone is always available to assist you.

2. What areas do you serve?

• Our Last Mile, Hot Shot Load and Expedited Parcel services are available all across the Maritimes.
• Our Same Day and Next Day services are currently available in Nova Scotia.
• Our Intercity service is currently available in Halifax.

3. How can I make a booking?

• Making a booking can be done in many different ways to allow you to create your delivery how you want to.
• Book online at Booking
• Call us at (902) 967-4991

4. How can I track my package? Is there proof of delivery?

You can track shipment status in real time on our tracking portal. Here you can view proof of delivery as a signature or a picture (for contactless delivery). This tracking system is GPS enabled so you can view the exact location of your delivery.

5. Can I print my own label?

Once you create a booking, a label will be emailed to you. Drivers can also bring the label if you don't have a printer.

6. How do I pay?

• You can make your booking and pay for it online at Booking.
• If you make a booking over the phone, we will ask for your credit card details.
• For our business accounts, you can be sent invoices.